RUN....don't walk away.....RUN!!!!!! - werkgeversreview Claims Examiner/Customer Service Representative bij Firstsource Solutions

1,0
8 mrt 2016
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great pay & schedule.......to start, If they keep you in the claims examiner position, which they won't. Its a bait and switch gig. They hire you, and half butt train you in a GREAT position. Then force you to take a lower paying position with the company. Since they work for many clients, they feel they own you and your job. You'll work where they put you, and they will pay you what they want to.

Minpunten

Lies every time they open their mouths....Seriously, Management is extremely inept. Company is owned and based out of India. The company is still run as if in New Dheli. If you work as CSR, be prepared to work mandatory OT, then be told, "We're gonna need everyone to start coming in an additional 1/2 an hour earlier. Don't clock in, because it's off the clock" Meaning mandatory OT, and mandatory unpaid OT. Yes, I have a lawyer.........

Ontdek andere reviews over Firstsource Solutions

5,0
4 dec 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great team support from everyone

Minpunten

Not much pto and policy change

1,0
18 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

None. Deadful company. Stay away

Minpunten

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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