RUN....don't walk away.....RUN!!!!!! - werkgeversreview Claims Examiner/Customer Service Representative bij Firstsource Solutions

1,0
8 mrt 2016
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great pay & schedule.......to start, If they keep you in the claims examiner position, which they won't. Its a bait and switch gig. They hire you, and half butt train you in a GREAT position. Then force you to take a lower paying position with the company. Since they work for many clients, they feel they own you and your job. You'll work where they put you, and they will pay you what they want to.

Minpunten

Lies every time they open their mouths....Seriously, Management is extremely inept. Company is owned and based out of India. The company is still run as if in New Dheli. If you work as CSR, be prepared to work mandatory OT, then be told, "We're gonna need everyone to start coming in an additional 1/2 an hour earlier. Don't clock in, because it's off the clock" Meaning mandatory OT, and mandatory unpaid OT. Yes, I have a lawyer.........

Ontdek andere reviews over Firstsource Solutions

5,0
4 dec 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great team support from everyone

Minpunten

Not much pto and policy change

3,0
23 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Minpunten

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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