Firstsource Solutions

No job security in current UK economic climate - werkgeversreview Assistant Manager bij Firstsource Solutions

3,0

22 aug 2025

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Plenty of development opportunities throughout my time in Firstsource, they also ensure you keep refreshed with lots of learning opportunities throughout the year. Employee benefits however did depend on which account you worked on. This however has dried up as the client base shrank.

Minpunten

As an outsourcing company. job security has always been at the back (and sometimes front) of your mind. If a client pulls out of the UK they will have to obviously shrink the workforce - from frontline to backoffice staff, regardless of performance, tenure etc. The success of the company lies in the hands of it's clients, and all too many times they've seen better value moving offshore in the post COVID years.

Reactie van Firstsource Solutions

7mo

Thank you for taking the time to share such detailed feedback. We’re pleased to hear that you appreciated the learning opportunities and career development available during your time with us; supporting growth and continuous development is something we take pride in. We also understand your observations regarding job security. Our roles are closely linked to client requirements, and changes in the client base can sometimes lead to adjustments across teams. We recognise this can be unsettling, and we continually look for ways to communicate transparently and support colleagues through such changes wherever possible.

No job security in current UK economic climate - werkgeversreview Assistant Manager bij Firstsource Solutions

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