Pluspunten
The growth of the company is positive, as is the overall consumer view of the brand........for now. The marketing team is solid and the business model is certainly sustainable long term. Great products and typically an enjoyable in store experience for customers.
Minpunten
To begin, I left on good terms and on my own accord after nearly 10 years with Five Below, all in multi-unit leadership. The shift in culture has decimated this once great retailer. The mass exodus of great people and great retailers at all levels of the company over the last year and a half from Five Below are proving that the goal of the new field leadership is to be just another turn and burn retailer with a mediocre pay scale, even at the executive field levels. What was once a prime destination for top field talent is now becoming a leadership laughing stock with store teams operating on less than the bare minimum, yet being asked and expected to do more and more daily. Payroll levels are astounding, workload upkeep and expectations are unattainable and the morale within store walls is atrocious. Store teams used to WORK for FIVE BELOW or their leaders. Now, and it’s overly apparent, they are simply working for a paycheck. Evaluate the turnover rates from the last two years compared to the years prior and you can see when it all changed.