People are nice but company is not great - werkgeversreview Anonieme werknemer bij Fixt

2,0
28 nov 2017
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

The people are nice. Nice office.

Minpunten

Not a technology company but a vendor network management company. Leadership is weak and not trustworthy.

avatar
Reactie van Fixt
8y
Hi there, I'm terribly sorry hear you feel this way. We're very supportive of our intelligent, ambitious, and compassionate CEO and we want our employees to be happy working here. If you feel management was not effective or could have done something more during your 6 month tenure as part of the leadership team, please reach out to our People Operations manager directly at people@fixt.co to discuss how we can make this better. And here's a bit of good news, customers and our partners have responded very well to the technology we've built and that our team of full time intelligent engineers works to improve everyday. Products like automated dispatching and invoicing or our web based tech tracking feature. In fact, we're so proud to now support all 36,000 phones for the NYPD under a new 2 year agreement with those exact same products. But we want to make sure you are heard so feel free to reach out with additional feedback on how we can do better. And we wish you continued development of your character, intellectual curiosity, and loyalty and the other things it takes to be an effective leader in a young company. Sa lar vie!

Ontdek andere reviews over Fixt

5,0
25 jun 2021
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Really Good Money Per Repair

Minpunten

Client Sometimes Treats You Like Your "The Help" Or Expendable.

1,0
18 apr 2017
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Dev team is pretty sharp overall. New office is nice.

Minpunten

Where to start... at the top I suppose since all of the senior staff have left, including the co-founder. The CEO thinks he is the smartest guy in the room and even had me questioning things I knew were true. Here he is in a nutshell - some of the team enjoyed playing chess around the office (games are good at a startup, yea?). Well the CEO gets involved and then does nothing but brag about how good he is and how he beats everyone. This startup is all all about hype. It's buzz to biz ratio is heavy on the buzz and light on the biz, this despite the CEO's claims who talks a big game to clients but nothing works the way he says it does. This is supposed to be an "On-Demand" company but repairs are often pushed off for days. Then they send out "techs" that don't know what they are doing and who often cause more damage to the customers device. Many of the techs demand payment before they will go to a job because they know they might not get paid. Fact or Fiction 1) On Demand - FICTION 2) App Senses Damage - FICTION 3) 100% Zip Code Coverage - FICTION 4) "Easiest and most secure way to get your device repaired" - FICTION 5) "We average under 20 minutes to get the device back to new" - FICTION 6) Founded in 2013 and still not generating much revenue - FACT

7
avatar
Reactie van Fixt
8y
Hi there, I'm terribly sorry hear you feel this way. We want our employees to be happy working here. If you feel management did not communicate its objectives properly, or that a commitment that was made to you was broken, please reach out to our People Operations team directly at people@fixt.co to discuss how we can make this better. And here's a bit of good news, we are rapidly approaching our 20th employee, with 6 more positions to fill next month. A lot of that growth is being driven by new revenue from some of the new logos you see on our homepage (www.fixt.co). Companies like Pacific Life, First Energy, and Select Medical. We're also proud to now support all 36,000 phones for the NYPD under a 2 year agreement. So our revenues, technology, and growth is very real. I hope you'll still refer great people to us after we get this sorted out :) All the best.
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