Used to be a good company. Latest acquisition management cares about no one. - werkgeversreview Incident Response Analyst bij Flexential

1,0
12 sep 2018
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

My peers I worked with on a daily basis were awesome. I couldn't ask for a better team because we all worked well and communicated well.

Minpunten

Flexential is the product of different 2 mergers first that of INetU whom I worked for starting in 2012 and ViaWest, then ViaWest (whom purchased INetU in late 2015) combined with Peak 10 to form Flexential. The INetU and ViaWest merger may of happened on paper but never materialized in the Support department or product portfolio. Essentially INetU operated as an independent 'department' of the larger company. There was some change but very little. Then came along Peak 10 who purchased ViaWest and now there's a forced march to combine 3 companies and we're doing it the Peak 10 way or no way. We used to have nice perks, company provided lunches on Wednesday either a buffet or take-out (you had an allowance), That's gone. We used to have bagels on Friday mornings. That's gone. We used to have a quarterly meeting with business updates, rewards & recognition and happy hour. That's gone. Benefits were great had a good PPO through UMR. That's gone and replaced with an HSA and High-Deductible plan with a premium that's nearly double if you have a family. Management won't listen to feedback and if you do give them constructive feedback expect to be given the cold shoulder.

Ontdek andere reviews over Flexential

5,0
18 mrt 2026
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Excellent exposure to large-scale data center infrastructure, automation, and hybrid IT environments, making this a great place to build or deepen technical expertise. Leadership continues to invest in modernization, standardization, and process improvement, showing a long-term commitment to growth and operational excellence.

Minpunten

Work can be fast-paced and demanding during major projects or incidents, which comes with the territory of critical infrastructure. Some processes are still evolving as systems and regions continue to be aligned — though this is clearly improving over time.

3,0
16 mrt 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Flexibility with work life balance Really talented and fun coworkers. Direct upper management great with helping pursue your goals and gathering everyone together to make your job feel like you are in fact a part of a team. This made work enjoyable even when aggravated by other things.

Minpunten

Compensation and recognition don't match performance. Despite consistent 5-star reviews and going above-and-beyond (taking on extra projects beyond my pay grade), raises were minimal (e.g., 0.9% after a strong first year) and promotions were seemingly gifted on favoritism over performance. Higher leadership (SVPs/L1s) showed limited follow-through on innovative internal projects—e.g., we built data solutions that outperformed enterprise third-party solutions, but they were shelved with only vague "good job" responses and no real investment. L1 attempted to enforce a new corporate policy of flexwork on people living nearly 75 miles away from the nearest corporate satellite office to show. My employment contract did not state I needed to be hybrid yet they enforced it on me even when I didn't have a car and my nearest team member was 3 states over. Policy was dropped after 6 or so months. As a PE-owned company, resources seem heavily directed toward infrastructure expansion (new data centers) rather than employee rewards or reinvestment in existing systems. This leads to frustration when teams outperform but see little financial upside. DCIM and data infrastructure feel under-resourced—limited data engineers, poor visibility into key datasets, infrequent health checks, and surveillance gaps create risks for outages and long-term reliability.

3
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