I worked here for a few months, and before I accepted the job offer, I was told multiple lies by the recruiter. The job was extremely stressful, and there was no help from the team leaders when you had a question. You would have a customer on the line while not knowing what to do, since the training was very poor. The biggest let down was the threats from supervisors, and the write ups for any little thing. No PTO until after 6 months, and even if you call out sick, you get written up. I know people that were given final warnings for missing work to go to a family member's funeral. Almost everyone I started training/working with have all quit or gotten fired within 3 months. Another major thing was the company taking money from the paychecks for health benefits, but never providing it to the employee. There are multiple ongoing lawsuits against this company. Go with a different company. This goes to Sykes/Sitel, or whatever name they are going by now to try to separate themselves from the mess. It's all the same.
