Great place to work, hard to advance in terms of position. - werkgeversreview Universal Service Representative bij Frontier

4,0
29 mei 2013
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Ever improving Technology, in terms of services we provide to the customer, the pay and benefits are incredible here in the Everett, WA call center. Management is approachable, what other place can you see the Call Center Manager and say: "How's going?" or joke around with them?

Minpunten

More and more limitations on our abilities, we require authorization to disconnect internet, and our abilities in terms of getting the job done for a customer are becoming increasingly limited. Thankfully they are working on better ordering systems, which will definitely improve processes.

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5,0
24 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great place to work 10/10 recommend

Minpunten

Verizon bought the company. Let everyone go a couple months after buying us out.

avatar
Reactie van Frontier
5d
We’re always striving to create a positive environment where our employees can succeed. We’re thrilled you’ve found a positive space at Frontier. Thank you for taking the time to share your experience!
5,0
23 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Made really good money in this role

Minpunten

very unorganized, it was a new division so we figured it out along the way

avatar
Reactie van Frontier
5d
We’re proud to offer competitive compensation packages for our employees. We are happy to see you agree. Thank you for your review!
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