Pluspunten
-Salary- At 40k starting out in the Fredericksburg area, that is really high compared to salaries with other companys. -No Commute -Great Benefits
Minpunten
-Call Center- need I say more? You are constantly being listened to, graded on almost unattainable expectations, worried to death by your managers if you say the "wrong" thing to a customer and headquarters might be listening to your call. I was downgraded for the silliest things, I am not a robot, I am a normal human being and customers would rather want to hear a normal person talking to them on the phone. - All jobs are stressful, but the fact that you are glued to a phone in a cubicle just made it worse. - "Low cost provider" cheap office equipment, old computers, get with the times!! -ALWAYS hiring-- managers and hr will tell you its because they are growing, NOPE its because people are always quitting. -I made the mistake of leaving my previous job to come to GEICO solely on the fact that it was a significantly higher salary. I should have really thought about what I was getting myself into. If you are thinking about getting a job at GEICO, especially in the claims department, ,really think about what the working environment will be like. You do not have any face to face contact with your customers, its an extremely stressful time for them, so they are going to be rude and impatient.The fact that your only contact with them is over the phone, they will have more...(how do I say this appropriately) "confidence" in speaking rudely to you because they will never see you in person. There is 4 months of training, but I think half of it was wasted on irrelevant topics and corny training exercises. Just teach us what the job REALLY entails, not wasted on watching 1990's training CD-ROMs.