GEICO

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Crazy goals and no direction on how to meet them - werkgeversreview Customer Service Representative bij GEICO

1,0

22 sep 2013

Customer service representative

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Nice building, great break room and overall the employees, and the shifts are great too.

Minpunten

When they hire you they blow this smoke screen that they want you to succeed and want you to be able to make numbers. The goals are nearly impossible unless you are one the companies favorites. If you do not follow exactly what they want you to say then you will not be successful in the company. Upper management seem nice to you until you get your insurance license then you are just a number in the call center. Overall, you can not treat people like meat because you will be losing your best talent to other companies.

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5,0

24 jun 2026

Claims adjuster

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

The pay was and great training

Minpunten

The lack of shifts they have available

2,0

26 jun 2026

Senior software engineer

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Interesting problems to work on. Good benefits. Decent pay.

Minpunten

Managers will gaslight you and upper leadership is constantly changing, so expect projects you're working on to be thrown out every 6 months. Many people burn out and quit after some time and are never back filled, so you'll be expected to take on their workload. Some of my colleagues were working 80 hour work weeks to keep up with the work load and yet told they were not performing well enough. There also wasn't much diversity.

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