Review of the London operation - werkgeversreview Divisional Director bij Gallagher

Where to begin? AJG has become an incubator for the rest of the London market. They get people in, train them, but fail to pay them a "market salary", so people leave. This is the worst possible investment strategy I can think of - train your competitors' staff? Where is the logic in that? There is no downward communication from HQ and London management to the workforce. No one on the floor seems to know what the direction of the company is and where the company is heading - everyone is too busy with the everyday so little attention is paid to the bigger picture. The London/Lloyd's facing office is under pressure to deliver year-on-year growth despite the difficult market condition. The operation is viewed as a cash cow to pay for the ever-increasing number of acquisitions, meaning the profitable units are under a lot of pressure and the rewards are all diverted away to support the parts of the business which aren’t performing.