No honesty or loyalty. - werkgeversreview Customer Support Engineer bij Genesys

1,0
26 jan 2022
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Genesys provides good benefits and has an open time off policy.

Minpunten

After the acquisition of Interactive Intelligence, engineers working on PureConnect were asked to continue working in it because Genesys needed to keep its revenue stream. But Genesys promised there would be opportunities for us to eventually transition to PureCloud. But then in October of 2020, we were all told our employment with Genesys was being terminated and we were being transferred to work at Infosys. Now just over a year later, rumor is that Genesys is getting ready to announce the End of Life and End of Support for PureConnect.

Ontdek andere reviews over Genesys

5,0
8 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

great place to work at

Minpunten

no thoughts at this time

4,0
26 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Interesting take on customer experience using AI. Good pay for the role.

Minpunten

Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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