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      GoTo

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      Reviews voor GoTo

      Terrible job, if I wasn’t desperate for money then I would never gotten a job there - werkgeversreview User Services Representative bij GoTo

      2,0
      15 sep 2021
      User services representative
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      coworkers, we’re accommodating to let me work from home when there was a family emergency

      Minpunten

      customers were verbally abusive and management did nothing to help us in these situation. Would have to verify with a supervisor that they will take a callback from a customer even before offering a callback to a customer which I find very tedious and redundant. The sudden shift from one job type to another with no warning and little to no prior training.

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      5,0
      19 feb 2026
      Copywriter
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      Good team, flexible remote policies

      Minpunten

      Lots of layoffs, too much turnover

      avatar
      Reactie van GoTo
      4mo
      We’re glad our remote-first, people-focused culture has been meaningful for you. While we know organizational changes can be tough, we’re committed to supporting our people and helping everyone do their best work. Please feel free to share any further thoughts with your manager or HR Business Partner—feedback like yours helps us continue to grow and succeed together. Thanks for all you’ve brought, and continue to bring, to the GoTo team!
      1,0
      15 jun 2026
      Anonieme werknemer
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      Remote and unfortunately that is it

      Minpunten

      Sales org is in disarray, constant changes to quota, replaced all of inbound with reps in Guatemala, very low and inconsistent lead flow. Maybe 25% of reps will hit quota month over month

      2
      avatar
      Reactie van GoTo
      1w
      Hello - We're always looking for ways to improve the employee experience, and voices like yours help shape that. We'd encourage you to connect through internal channels so we can better understand your experience. Thank you for your feedback and for your 3 years with GoTo.
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