Pluspunten
There are outside resources that are tapped into to assist the clients of the agency attain their employment and educational goals. The clients have assess to computers and they are also provided with a cell phone line so that they can get access to call from employers. The clients are also provided with bus passes so that they can get to theri job interviews.
Minpunten
There is not proper training available for the office employees when they are first hired. The department heads should ensure that the new employee is receiving the proper training. There shourse be a test provided that shows understanding of the job and the job responsibilities after the training. Not everyone that is assigned to train the new employee ensures that the training is done the way it should. There is a lot of making up that it is being done when in actuality the employee is not being trained to succeed. Communication between departments is almost non existant. There needs to be teamwork within this organization. Employees must learn to work together and stop the hipocrisy. Employees in management could benefit from professional development courses and ethics courses.