Manuals not thorough enough for most problems - werkgeversreview Technical Support Specialist bij Guardian Protection

4,0
22 mrt 2023
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

The working environment and people around you are super positive.

Minpunten

EXTREMELY difficult to troubleshoot problems when there aren't easy to navigate manuals. Also, guardian acquired another company without providing new information on their systems. Was completely in the dark trying to fix someone's problem over the phone.

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5,0
21 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Work-life balance is nice, very human and enjoyable staff/management, a culture of community

Minpunten

Weekends off are hard to come by due to the nature of the job. But PTO is available and management is flexible

1,0
13 jun 2026
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Comprehensive benefits Generous amount of PTO

Minpunten

Income does not match current cost of living. Work could be completely remote, but isn’t. If you perform well, more will be asked of you with no compensatory incentive. Poor transitions during company acquisitions. Toxic hierarchal work environment.

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