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      H&R Block

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      Reviews voor H&R Block

      Very Happy CSP - werkgeversreview Client Service Professional bij H&R Block

      5,0
      3 mei 2013
      Client service professional
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      Everyone in the office was very nice and helpful. The tax professionals need the csp's, we make their appointments, so everyone was always nice to me! My office manager was always just so there for me and would help with any customer issue that came up. I was only one of two csp's in the office so I was able to work 40 hrs a week, to make as much money as possible.

      Minpunten

      My only con is that this job is seasonal!

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      5,0
      30 mei 2026
      Seasonal tax preparer assistant
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      A very good environment for employees

      Minpunten

      I did not note any cons working here

      3,0
      23 jun 2026
      Senior tax analyst
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      Flexible availability. Path for promotion is obvious and quantified.

      Minpunten

      Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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