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      H&R Block

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      Reviews voor H&R Block

      Set Your Boundaries - werkgeversreview CSP - Client Service Professional bij H&R Block

      3,0
      16 mrt 2021
      Csp - client service professional
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      Good job if you are starting to build up professionalism and very informal too. The workers are incredible too!

      Minpunten

      Software and app services need to fixed asap. A lack of structure when it comes to attending to all clients including the ones that are walk-ins or on the phone. Which this creates unnecessary stress for all the workers. Also, very strict on not going over 40 hours, but excepts you to attend to everyone's needs before you leave the office which doesn't make sense unless you are still working off the clock which is unfair.

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      5,0
      30 mei 2026
      Seasonal tax preparer assistant
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      A very good environment for employees

      Minpunten

      I did not note any cons working here

      3,0
      23 jun 2026
      Senior tax analyst
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      Flexible availability. Path for promotion is obvious and quantified.

      Minpunten

      Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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      Reviews voor H&R BlockReviews voor CSP - Client Service Professional bij H&R BlockReview voor H&R Block