they hold themselves out to be tax accountants, but they do not require much more training then their course. They tell people they have to lodge their tax returns by 31 October - but they are tax agents, people have until May the following year.
Reactie van H&R Block
1y
Thank you for taking the time to share your experience. We’re glad you found the training process accessible and appreciate your feedback regarding how we communicate our services and deadlines. We remain committed to providing accurate information and ensuring our teams are well-informed to support clients with confidence and clarity.
Flexible availability. Path for promotion is obvious and quantified.
Minpunten
Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.