HelpGrid

Reviews voor HelpGrid

On the first year, best comp., until new TL's and AM arrived. - werkgeversreview Customer Support Representative bij HelpGrid

1,0

8 jul 2025

Customer support representative

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Task is easy but difficult to step up

Minpunten

Better salary but still low. no Govt benefits. No extra allowance for internet etc. No work life balance. Difficult to approve PTO. And PTO's are not convertible to cash. Lots PTO's wasted.

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5,0

17 jun 2022

Customer support representative

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

They care about their employees. Easy job too. Mostly answering emails (templates are also given, you just have to edit out some stuff), only doing around 20 calls a day. Great bonuses and incentives. HR people also takes their time to make sure you're okay, they call every now and then to check in.

Minpunten

Salary is a bit low.

1,0

1 mrt 2025

Sales representative

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Pros? I think it's just because of the great TL and trainer aside from that, everything is crap!

Minpunten

ALOT! But let me start with the monthly pay of $540. Yes $540 only and you get it every month. What's worse is that if it gets delayed HR and accounting will blame it on your bank. PLAIN STUPIDITY!!!How can you pay your bills on time when you haven't received your pay of, again $540. Then they will remove you because you were unable to pay your electric and internet bills. And because you haven't received your pay of, again $540.How pathetic!

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