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Former Employee Review for Helpware Gelato OP - werkgeversreview Customer Service Representative bij Helpware

1,0

18 feb 2025

Customer service representative

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

the salary package was competitive

Minpunten

toxic account manager, team leaders, tenured employees esp HR manager specifically the Gelato OP account - the account itself is toxic not the company // the company itself doesn't have 24/7 pantry available - cr sucks it smells - no HMO on day 1, just after 6 months/regularization with no free dependents

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5,0

18 mei 2026

Content strategist

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Great culture and collaborative environment

Minpunten

The management is sometimes slow in giving feedback and implementing changes.

1,0

17 feb 2026

Customer service representative

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Remote work Low skill/experience requirements to get a job Equipment supplied Pretty good health insurance (used to be better) Industry standard KPIs

Minpunten

No raises Minimal shift bid/change options Antagonistic HR dept Hard to promote within No incentives Terrible 401k matching Terrible work culture Layoffs without warning Lies about projects doing well only to fire their employees the next week. Minimal support/assistance within the projects Terrible training Rampant nepotism

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