A great place start in the Customer Service/Hotel/Hospitality industry that is varied and fast paced. - werkgeversreview Guest Service Representative bij Hilton

4,0
10 apr 2011
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great benefits, good discounts at hotels all around the world. A good resume builder for those that want to enter into Hotel Management at some point.

Minpunten

Scheduling is 24/7 and having weekend and holidays off is never optimal. Learning to deal with other departments can be challenging as well. You don't get a chance to learn who all of your co-workers are, because your are always working in different departements and transitional shifts.

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5,0
11 feb 2026
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

good compensation and hours, friendly managers

Minpunten

a little bit disorganized and rude customers

3,0
5 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great staff and lowermanagement. Last general manager was unfriendly and not very helpful.

Minpunten

I was supposed to get long tenure status for lifetime friends of family with my veteran status. Worked at Hilton 9+ years. Supposed to get 1 year for my veteran status (according to the handbook at that time) which would make 10 years. HR supposedly turned in application in August 2024. I even followed up and was told they were working it. It's been almost 2 years and haven't heard anything yet. Very disappointed and dissatisfied. Guess I won't be staying at Hilton Hotels.

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