pretty good - werkgeversreview Customer Service Manager bij Hopper

4,0
19 feb 2021
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Lots of room to grow as a company so there's many positions open for those who want to grow. The company is scalingquickly and is making an effort to match their investment in customer service to their growth rates

Minpunten

As a relatively new company things change fast and stress levels can be high.

Ontdek andere reviews over Hopper

5,0
9 mrt 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Competitive pay and team structure is good.

Minpunten

Little overwhelming and not great futuristic thinking interm's of data

2,0
12 mrt 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

pay, remote, some good/smart people in pockets

Minpunten

Senior leaders could not care less about employees and routinely make bad market decisions leading to foreseeable product issues and eventual layoff cycles. There was a time a few years back where employees criticized the dark patterns in the app - the president got pissed and said 'the data didn't show it was an issue', then a few months later when we got bad press about those patterns dismissed it as our competitors planting stories - sums up the culture pretty clearly.

4
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