Management Experience - werkgeversreview CX Assistant Manager Level 2 bij Hot Topic

4,0
10 jan 2024
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

I love working at Hot Topic because of the inclusivity, flexibility, and talent coaching. The rest of my team and I get along very well, there has never been a dull moment around them. I personally love the people I have a connection with in my store and district. I am a person who often gets overwhelmed when working , but working at Hot Topic is a nice change of pace. There is a structure to everything I do and problem solving is very easy because there are guides to nearly every procedure in the store. I am confident in my position and am constantly putting in effort to improve. Other positive factors include the option to receive benefits, aid for schooling, and of course paid time off. Building relationships with regulars and first time shoppers is another one of my favorite experiences. Overall, there are many wonderful reasons to work at Hot Topic.

Minpunten

The most critical complaint I have for Hot Topic as a company would be the pay. I have discussed this my district manager and regional manager. I often feel that my work is not being compensated, even with the frequent "bonuses". I want to work harder and be the most efficient I can, but there is only so much I am willing to do with my current status and paychecks. I cannot wear myself out and only be rewarded with a sub-par paycheck and a high five. I have heard numerous others' complaints about management, competition, and selling practices. I do not particularly agree with out selling practices but I do understand why they are in place and how they help our store improve. For management, I believe that it simply comes down to the district and store manager(s) to make associates included, welcomed, and appreciated. (notice how I did not say "feel" in that sentence). All in all there are always going to be ups and downs in occupations. If you want to see a change, you have to do it yourself.

Ontdek andere reviews over Hot Topic

5,0
12 apr 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Coworkers and culture were definitely the pros of the job.

Minpunten

Mall setting and corporate policies made things unenjoyable. If this place could be franchised and not in a mall with so many other types of people would be much more ideal.

5,0
30 mei 2026
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great working ethic and employees

Minpunten

Not alot of pay, do it for the love of the job

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