LodgOps Dept-Dallas, incompetent team leads, supervisors who are promoted with no experience. Bad mgmt. - werkgeversreview Lodging Support Services Agent bij Hotels.com

1,0
16 okt 2012
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

$14.00 PER hour with a temp agency.

Minpunten

$8.00-$12.00 per hour for direct-hire. Promotion based on favoritism. Employees who no-show/no-call are always good employees as long as they BROWN-NOSE shamelessly to all team leads & supervisors. Your faithful moral ethnics mean absolutely nothing here. The call center is crawling with ghetto agents, ghetto supervisors, ghetto team leads. No one cares because QA does not exist. Customers consistantly receive unbelieveably bad service and get hung up on because agents & mgmt knows QA is nonexistent. This job may be okay as long as you kiss everyone's butt regardless of how you are treated, regardless of how hard you work, and without recognition and/or reward. DEAD END JOB. There are some people who have been working 5+ years in the same dept without recognition nor promotion, and a ridiculous pay raise. But most ghetto folks will accept their fate there because they do not know any better. Until management decides to fire the whole call center for the umpteenth time. DON'T WASTE YOUR TIME HERE SERIOUSLY.

Ontdek andere reviews over Hotels.com

5,0
6 jun 2024
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great leadership Great people Growth opportunities Clear communication and strategy Teams work towards same goals

Minpunten

Nothing that i noticed during my time

5,0
3 mrt 2024
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Geweldige plek om te werken. Geweldig team, maar daarover wordt verder gesproken.

Minpunten

Niet anoniem kunnen uiten etc. Hartzeer bij het werken hier

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