Pluspunten
Work with sales targets and a big range of products from fancy to cheap stuff, you get out of your comfort zone. Came from doing warehouse work, it has been good to break out of doing a job which is just routine tasks. Made some genuine friends with customers too. There is an impression that staff are cared about and lots of people are here for years which proves it.
Minpunten
Install department can fob off a job or break something and we then have to deal with it all. You get frustrated as we let down customers spending a lot of money and install staff can seemingly do no wrong to higher management. They don't have an easy job of course, but talking about accountability cuts out the backwards and forwards and maybe gives them some skin in the game.