It's a Job...You Don't Work on the Weekends - werkgeversreview Customer Care Advocate bij Humana

3,0
24 okt 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

The pay is much better than some WFH jobs. I have an OUTSTANDING Supervisor.

Minpunten

Always pressuring you to spend less time on the call, know that the beneficiaries call with more complex issues. Seven minutes per call will not cut it. Everyone is winging it, no straightforward answers. You have to go on a "Dora the Explorer" adventure just to find the real answer. That takes way more than seven minutes.

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5,0
17 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Making all the right moves to be a leader in 21st century health care.

Minpunten

Legacy technology and corporate structures still create friction, but improving.

3,0
14 mei 2026
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Interesting work, decent benefits, ability to work from home

Minpunten

Cutthroat culture that does not care about employees or their well being, focus on profit at the expense of people, continuous layoffs and outsourcing initiatives

2
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