Humana

Reviews voor Humana

Good benefits, training, too rigid - werkgeversreview Customer Service Representative (CSR) bij Humana

3,0

30 mrt 2023

Customer service representative (csr)

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Option to work from home Good healthcare, vision, dental, PTO benefits Nice team members, leadership

Minpunten

Very rigid work environment due to Federal guidelines. Customer Service policies didn't always make sense - sometimes long wait times when getting answers to questions for providers. Long provider calls - four hour calls with 28 claims to asist with. Needed to stay on call even if shift ended. Call quality when working with international clients could be difficult at times.

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5,0

17 jun 2026

Associate vp

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Making all the right moves to be a leader in 21st century health care.

Minpunten

Legacy technology and corporate structures still create friction, but improving.

3,0

14 mei 2026

Anonieme werknemer

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Interesting work, decent benefits, ability to work from home

Minpunten

Cutthroat culture that does not care about employees or their well being, focus on profit at the expense of people, continuous layoffs and outsourcing initiatives

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Reviews voor Humana Reviews voor Customer Service Representative (CSR) bij Humana Review voor Humana