Humana

Reviews voor Humana

Tread Lightly here - werkgeversreview Customer Service Representative (CSR) bij Humana

3,0

16 jan 2024

Customer service representative (csr)

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Work from home. Decent pay

Minpunten

Different supervisors every 6 months, drains mental health, sups rarely take escalated calls and to top it off they don’t not have an escalated customer policy, even if the member is being racist, misogynistic or cruising , you are NOT allowed to disconnect or it can be automated termination which they call violation of a critical offense

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5,0

17 jun 2026

Associate vp

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Making all the right moves to be a leader in 21st century health care.

Minpunten

Legacy technology and corporate structures still create friction, but improving.

3,0

14 mei 2026

Anonieme werknemer

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Interesting work, decent benefits, ability to work from home

Minpunten

Cutthroat culture that does not care about employees or their well being, focus on profit at the expense of people, continuous layoffs and outsourcing initiatives

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Reviews voor Humana Reviews voor Customer Service Representative (CSR) bij Humana Review voor Humana