Humana

Reviews voor Humana

Run, don't walk - away from this company - werkgeversreview Customer Care Advocate bij Humana

2,0

19 feb 2024

Customer care advocate

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Co-workers are helpful/friendly/kind, Pay increases with each tier increase. Will work with you if you have a personal emergency to attend to during work hours, letting you have makeup hours.

Minpunten

Every customer survey MUST be a perfect 10 otherwise they want to know why not and will bring you into a group voice chat with several other supervisors to go over it in detail. Long wait times for assistance in main chats even if you show you've attempted to find the answer yourself.

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5,0

17 jun 2026

Associate vp

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Making all the right moves to be a leader in 21st century health care.

Minpunten

Legacy technology and corporate structures still create friction, but improving.

3,0

14 mei 2026

Anonieme werknemer

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Interesting work, decent benefits, ability to work from home

Minpunten

Cutthroat culture that does not care about employees or their well being, focus on profit at the expense of people, continuous layoffs and outsourcing initiatives

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Reviews voor Humana Reviews voor Customer Care Advocate bij Humana Review voor Humana