Recruitment Process Lacks Empathy and Flexibility - werkgeversreview Bilingual Call Center Representative bij Humana

2,0
29 aug 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

– Humana positions itself as a company focused on empathy and care. – Strong employer brand in healthcare.

Minpunten

– Candidate experience doesn’t reflect those values. – Recruiter showed little flexibility or understanding when I faced an unexpected event. Instead of offering solutions or future accommodations, the communication felt dismissive and rigid. – The process revealed a gap between Humana’s public values and how candidates are actually treated.

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5,0
17 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Making all the right moves to be a leader in 21st century health care.

Minpunten

Legacy technology and corporate structures still create friction, but improving.

3,0
14 mei 2026
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Interesting work, decent benefits, ability to work from home

Minpunten

Cutthroat culture that does not care about employees or their well being, focus on profit at the expense of people, continuous layoffs and outsourcing initiatives

2
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