Great start - werkgeversreview Customer Success Manager (CSM) bij IFS

*Great people to work with and very supportive culture. *Strong collaboration across teams and departments. *Fast-paced, dynamic environment with opportunities to learn and grow. *Encouraged to contribute to the organization with new ideas and make an impact.

As a growing company, processes and priorities can change quickly, requiring employees to be adaptable.

As a sales rep at IFS, you have a unique opportunity to disrupt the ERP, EAM, FSM and AI market by providing robust industry specific capabilities across each of these solution areas on a single platform that addresses a lot of the critical pain points customers have today with legacy/traditional enterprise software providers. IFS invests deeply not just in their platform but also in brand and marketing. This creates a lot of exciting opportunities to be relevant to your customers and prospects (i.e. Big Ten sponsorship and F1 Cadillac sponsorship). This is a good time to be a sales rep at IFS.

My biggest complaint is the recent turnover in leadership in North America. Created a period of uncertainty but has since stabilized for the most part. IFS has grown fast over the last few years. This obviously comes with some growth pains. For example, limited presales resources. IFS also needs to work on newer customer references. IFS has typically relied on the same customer references which are strong but it would be powerful to see new customer references emerging from some of the newer larger customers IFS has acquired over the last few years.