Exceptional Company with a Culture of Excellence, Values, and Employee-Centric Focus - werkgeversreview Customer Care Manager, Self Service bij IPSY

5,0
9 okt 2023
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

A Company that Celebrates Individuality, Prioritizes Employee Well-Being, and Puts Members at the Heart of Innovation and Programs. Collaborating with Industry Leaders, Dominating TikTok, and Delivering Outstanding Member-Centric Offerings

Minpunten

Vulnerable to Economic Downturns Impacting the Business

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Reactie van IPSY
2y
We appreciate so very much the time you took to share this feedback. Everything you mentioned is at the heart of our culture and what makes us so happy to do the awesome work we do, and with such incredible people—like you! The IPSY People Team

Ontdek andere reviews over IPSY

5,0
5 jul 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Good work life balance Coworkers are a pleasure to deal with Remote First company

Minpunten

Remote setting is not always best for important meetings

1
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Reactie van IPSY
10mo
We love hearing that flexibility, work-life balance, and your teammates are bright spots in your IPSY experience. We hear you on the challenges that come with remote meetings—finding ways to stay meaningfully connected is something we’re always working on. With appreciation, IPSY People Team
3,0
25 mrt 2026
Anonieme contractwerker
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

- Remote first - Kind coworkers - Fun brand

Minpunten

My entire career has been built on digital transformation/migration projects, but IPSY showed me a new kind of chaos. A very immature project management function coupled with constant rebrands, shifting priorities, and last-minute legal changes made it feel like they were trying to rebuild the car while it's already rolling downhill. Still a spreadsheet place. Product requirements constantly got buried in Slack. (Why are we so afraid of email?) Disjointed processes and minimal communication to contractors. (It's often the norm to treat contractors like secondary citizens, but most places will at least communicate info relevant to your job). Seems like a bad idea to lay off tech team members midway through a delayed transformation project.

1
avatar
Reactie van IPSY
1mo
Thank you for sharing your experience. We’re glad to hear that our people and brand made a positive impression. We understand that transformation work can feel complex, especially in a fast-moving environment, and we’re continuously working to improve clarity, communication, and how we support all team members, including our contractor community. We appreciate your perspective and wish you the best in your next chapter. With care, – IPSY People Team
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