Great place for a newbie to learn sales techniques - werkgeversreview Inbound Sales Representative bij IPowerWeb

3,0
28 jan 2014
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Decent training, free coffee, tea, and friday bagels. I learned many great phone techniques that I have helped me be successful in my current position.

Minpunten

The commission structure was changing so frequently, and communication about changes was not clear. So it felt like chaos at some times. There was definitely a boys club, fortunately that didn't affect my job, but it was frustrating to see quality employees leave because they were not treated fairly.

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5,0
9 jun 2021
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

It is a good place to learn the technology.

Minpunten

Call center jobs have the same cons.

4,0
17 jul 2009
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

The company has extremely flexible work schedules, which makes it great for local college students. The low level managers recognized talent and promoted smart techs. This led to an efficient higher-level support team.

Minpunten

Upper level management moved support into a model of sales-support. There really has never been a worse idea than trying to upsell to angry people who don't feel like they got their money's worth from you in the first place. It's one thing to recognize the sales of techs when they were necessary to solve a problem, but letting go of techs who are good problem solvers who didn't meet a sales quota is a poor business decision. Ultimately, the quality of the support team suffered, and employee churn in the support department accelerated.

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