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Thank you for taking the time to leave a review, although we are surprised and disappointed by your comments. Whilst we cannot comment on the specifics of any individual situation, we are proud to have a robust and fair disciplinary procedure that is aligned with ACAS best practice and is followed in such cases.
We work hard across IRIS to give all managers the skills they need to motivate, develop and inspire their teams, and we created our dedicated Managing with IMPACT training programme to do just that, as well as providing managers with ongoing support, communication, emotional intelligence and practical training, HR coaching, wellbeing tools and regular check-ins with their managers to ensure they’re performing at their best. We are delighted to have sponsored 74 mangers to take our Managing with IMPACT programme and are continuing the success of our Leading with IMPACT programme inviting 43 senior employees to attend this year.
We are also delighted to reward our fantastic salespeople with a comprehensive commission scheme that has been rolled out across the function to provide monthly commission payments. Our sales commission scheme hasn’t been reduced, instead we have reshaped it for FY23 to promote the chance to earn 200% of commission when the target is achieved.
We are pleased to hear that you enjoyed our extensive sales training. We are proud to run a 4-week induction and training course, which training covers the end-to-end sales process, supported by individual training modules and a tailored product training programme. We also provide dedicated personal performance coaching for our salespeople so that they can develop their skills, learn different products, and grow their careers.
We’re always looking for ways we can be the best we can be, and we would welcome any further suggestions. Please reach out to the HR team or email EmployeeFeedback@iris.co.uk. We wish you all the best in the future. Kind regards, the HR team