Pluspunten
-LND is fantastic. Natasha Federici is one of the best in her field and I'm forever grateful for all the effort she puts into delivering training and recognising people at IRIS. I don't want to take away from her efforts in writing this honest review, IRIS really doesn't deserve her. -Apprenticeships are easy to come by -Upward progression is possible to a point, by job title only (not salary) -Some people here are really great, they aren't all bad.
Minpunten
It felt quite sad really attending the recent graduation knowing that this could be a great company but some individual departments in the business do not live up to that description. The pay is awful in my department. I wanted to have a future at IRIS, but I am paid significantly below market rate (~£10k+ below), with no choice but to leave (in accordance with my LM's suggestion to do so "if money is that important"). In addition, if you progress to another role, your salary is based on your previous salary (10% increase maximum, if you're lucky) not your experience or quality of work. This means you can only go up by so much each time. Low pay doesn't just affect retention, it also significantly reduces productivity. The company also places a heavy focus on sales and its sales team, neglecting a customer-service focus. Many numbers were inflated prior to the recent sale to HG and it is all falling apart now as the real numbers come out - major customers and top talent are leaving IRIS in droves, seeing the writing on the wall. I've witnessed shady practices during my time including: constructive dismissal, fire and rehire, false promises, gossip and cronyism among leaders, and many, many more.
