Avoid this company - there are better organizations out there that pay more. - werkgeversreview Service Associate bij IST Management

1,0
2 feb 2018
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Good work life balance. Work environment had some good co-workers. and relaxed dress code.

Minpunten

Very low pay, no ability to negotiate higher starting wage with skill set offered. Lack of training to feel confident in the job. Having to take PTO to cover holidays that are not paid by the company. Lost a full week's worth of pay over the Christmas break. Had an implementation manager as a temporary direct supervisor who felt lost some times in the role that she was doing.

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5,0
27 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Working at this company has been a genuinely positive experience. One of the biggest strengths is the excellent customer service we consistently deliver. The team goes above and beyond to ensure clients feel supported, heard, and valued, which has become a defining part of our culture. Our management team is another standout. They provide clear direction, communicate effectively, and foster an environment where employees feel empowered to grow. Their leadership style encourages collaboration, innovation, and accountability. What truly sets this company apart is the synergy between employees on all levels. Teamwork isn’t just encouraged — it’s natural. Colleagues support one another, share knowledge freely, and work together seamlessly to achieve common goals. This creates a workplace that feels both productive and genuinely enjoyable. Overall, it’s a company that values people, delivers quality, and cultivates a strong sense of unity.

Minpunten

While my overall experience at the company has been positive, there is one notable challenge that could possibly affect long‑term stability: the dependence on client contracts. If a major contract ends or a client’s needs shift, there is a certain degree of uncertainty. This reliance isn’t uncommon in our industry, but it does highlight the importance of building strong client relationships to provide more consistent long‑term stability.

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Reactie van IST Management
1d
Thank you for your comments and feedback. They're very insightful!
2,0
30 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

No pros for this position

Minpunten

Management is not structured, lack of alignment

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