Inaccurate reporting, only revenue focused (does not care about client needs/wants), narrow sighted leadership, horrible response times from supporting teams, frequent layoffs, popularity contest, micromanagement.
Reactie van Included Health
4mo
Thank you for bringing these concerns to light. We take your advice seriously and will share it with leadership.
A positive aspect of the company is the opportunity to gain valuable experience in a fast-paced healthcare environment. The role helps build strong communication, multitasking, problem-solving, and customer service skills.
There is also meaningful work involved in helping patients and clients navigate important healthcare needs. Many employees are committed to doing their best and providing quality support, even in a challenging environment.
Minpunten
Expectations are unrealistic, and performance is heavily micromanaged by leadership through constant metric tracking. Employees are expected to keep up with frequent changes while prioritizing contract clients and patient satisfaction, often at the expense of employee well-being. Very stressful and overwhelming experience!
There is little work-life balance they will add you to Evening and weekend shifts even if you were hired mon-fri.
Overall, employees feel undervalued, overworked, and unsupported. TERRIBLE EMPLOYER
2
Reactie van Included Health
1mo
Thank you for sharing your feedback and for highlighting the meaningful work and care your team brings to members. We’re sorry to hear this has been your experience. We’re committed to fostering a supportive environment and as a current team member, your Talent Partner is also always available to provide direct support.