Included Health

Reviews voor Included Health

I have been working at Grand Rounds for almost 6 months now - werkgeversreview Care Coordinator bij Included Health

1,0

19 jan 2020

Care coordinator

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

We help people find high quality doctors and health care

Minpunten

We are so busy that it is running us into the ground on top of being micromanaged. This place has become more of an insurance company. It has changed so much just from when I first started from a place that wanted to change the face of healthcare and that actually took amazing care of their employees. They recently jumped too quickly and laid off almost half of our office while telling us the company is stable but they probably made too deep of employee cuts and that they want to invest into something we’ve already been doing that won’t even be expanding.

Reactie van Included Health

Thank you for taking the time to share your feedback. We continually assess our forecasting and operating plans to ensure we are staffed to meet customer and member demands. As we introduce new products and services, we refine that over time. We value the hard work everyone invests to make our company successful and are grateful that our team keeps our mission and members front and center through the ups and downs of change.

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5,0

3 jun 2026

Member resolution specialist

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Flexible schedule and lots of benefits.

Minpunten

I don't have any cons.

Reactie van Included Health

We’re so glad you’re enjoying the flexibility and great benefits, and we’re grateful to have you on the Included Health team!

1,0

6 mei 2026

Member care advocate

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

A positive aspect of the company is the opportunity to gain valuable experience in a fast-paced healthcare environment. The role helps build strong communication, multitasking, problem-solving, and customer service skills. There is also meaningful work involved in helping patients and clients navigate important healthcare needs. Many employees are committed to doing their best and providing quality support, even in a challenging environment.

Minpunten

Expectations are unrealistic, and performance is heavily micromanaged by leadership through constant metric tracking. Employees are expected to keep up with frequent changes while prioritizing contract clients and patient satisfaction, often at the expense of employee well-being. Very stressful and overwhelming experience! There is little work-life balance they will add you to Evening and weekend shifts even if you were hired mon-fri. Overall, employees feel undervalued, overworked, and unsupported. TERRIBLE EMPLOYER

Reactie van Included Health

1mo

Thank you for sharing your feedback and for highlighting the meaningful work and care your team brings to members. We’re sorry to hear this has been your experience. We’re committed to fostering a supportive environment and as a current team member, your Talent Partner is also always available to provide direct support.

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Reviews voor Included Health Reviews voor Care Coordinator bij Included Health Review voor Included Health