Included Health

Reviews voor Included Health

Great values, need to follow through - werkgeversreview Engineer bij Included Health

3,0

27 okt 2020

Engineer

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

On paper, the mission, company values, and cultural tenants are good. Attempts at employee support and development.

Minpunten

The values also seem to get warped in practice with an extremely political culture that is very appearance based. There is a "party-line" which if you don't follow and try to engage in meaningful discussions and challenges, are considered to be "cynical" and not "bringing your best self". Overwork and burnout are rampant due to management making extremely, almost to the point of unrealistic , goals without the proper support frameworks to be able to deliver. Huge unaddressed diversity problem in engineering.

Reactie van Included Health

We're sorry you did not have a good experience. We hear your feedback and will look carefully to ensure that our culture genuinely and consistently reflects our values in practice. We are also working on a proactive diversity strategy to attract more great team members with diverse backgrounds, identities and perspectives on our team as we believe that will make us the strongest company possible. We look forward to seeing the impact of that work in future.

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5,0

3 jun 2026

Member resolution specialist

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Flexible schedule and lots of benefits.

Minpunten

I don't have any cons.

Reactie van Included Health

We’re so glad you’re enjoying the flexibility and great benefits, and we’re grateful to have you on the Included Health team!

1,0

6 mei 2026

Member care advocate

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

A positive aspect of the company is the opportunity to gain valuable experience in a fast-paced healthcare environment. The role helps build strong communication, multitasking, problem-solving, and customer service skills. There is also meaningful work involved in helping patients and clients navigate important healthcare needs. Many employees are committed to doing their best and providing quality support, even in a challenging environment.

Minpunten

Expectations are unrealistic, and performance is heavily micromanaged by leadership through constant metric tracking. Employees are expected to keep up with frequent changes while prioritizing contract clients and patient satisfaction, often at the expense of employee well-being. Very stressful and overwhelming experience! There is little work-life balance they will add you to Evening and weekend shifts even if you were hired mon-fri. Overall, employees feel undervalued, overworked, and unsupported. TERRIBLE EMPLOYER

Reactie van Included Health

1mo

Thank you for sharing your feedback and for highlighting the meaningful work and care your team brings to members. We’re sorry to hear this has been your experience. We’re committed to fostering a supportive environment and as a current team member, your Talent Partner is also always available to provide direct support.

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