Great Job, Not Enough Pay, too much politics - werkgeversreview Records Specialist bij Included Health

2,0
15 mrt 2022
Aanbevelen
Goedkeuring directeur
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Pluspunten

Great people to work with, Great benefits, working Team spirit like no other I've ever worked with. Enjoy the work and making an impact helping Patients.

Minpunten

Forced to use two systems to perform the same job because Senior Management can't seem to be able to support us technologically except as an afterthought . Pays sucks, lowest paid people here but were expected to break our backs daily and if we get overworked and can't keep up, we are punished. Constantly taking on responsibilities of other work groups but pay stays the same. Even though those other work groups are paid more. Extreme left wing ideologies prevail and makes anyone who is center or right politically, afraid to talk about anything that may 'trigger' half the work force but it's ok for them to slam what you believe even from senior management. Lastly, favoritism.

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Reactie van Included Health
4y
Thanks for taking the time to provide this feedback. While we are sorry that your work experience is not more positive, we do take your comments seriously. We review compensation plans throughout the year to ensure we are being competitive with the market, and are currently looking for ways to address issues where we know our technology is hindering productivity. We recognize how vital it is for team members to have the tools they need and to be compensated competitively for the work they do. Additionally, Diversity, Equity, Inclusion and Belonging is foundational to our company culture. We're creating a workplace where everyone can feel safe bringing their whole selves to work, and be seen and acknowledged for elements of their personal identities, including their pronouns. This is not only how we interact with one another internally, but also how we show up for our members. Since you raise important topics that are impacting your engagement, we encourage you to speak with your Talent Partner to identify ways to resolve some of your discontent.

Ontdek andere reviews over Included Health

5,0
3 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Flexible schedule and lots of benefits.

Minpunten

I don't have any cons.

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Reactie van Included Health
2w
We’re so glad you’re enjoying the flexibility and great benefits, and we’re grateful to have you on the Included Health team!
1,0
6 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

A positive aspect of the company is the opportunity to gain valuable experience in a fast-paced healthcare environment. The role helps build strong communication, multitasking, problem-solving, and customer service skills. There is also meaningful work involved in helping patients and clients navigate important healthcare needs. Many employees are committed to doing their best and providing quality support, even in a challenging environment.

Minpunten

Expectations are unrealistic, and performance is heavily micromanaged by leadership through constant metric tracking. Employees are expected to keep up with frequent changes while prioritizing contract clients and patient satisfaction, often at the expense of employee well-being. Very stressful and overwhelming experience! There is little work-life balance they will add you to Evening and weekend shifts even if you were hired mon-fri. Overall, employees feel undervalued, overworked, and unsupported. TERRIBLE EMPLOYER

2
avatar
Reactie van Included Health
1mo
Thank you for sharing your feedback and for highlighting the meaningful work and care your team brings to members. We’re sorry to hear this has been your experience. We’re committed to fostering a supportive environment and as a current team member, your Talent Partner is also always available to provide direct support.
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