Included Health

Reviews voor Included Health

Avoid at all costs if you are an engineer! - werkgeversreview Senior Software Engineer bij Included Health

1,0

19 mei 2023

Senior software engineer

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

- They sell you on the mission and the impact the work brings to people who really need healthcare - There are some experienced engineers to learn from

Minpunten

- Tech is outdated, and the senior staff engineers often want to have a say in the direction of what other teams should do without actually doing the work - Deeply political engineering culture where the loudest voice wins. People who do work often don't get credit for what they do, and it's given to leads or managers - Lots of churn and burn. Not truly a tech company but a healthcare company - Low total comp compared to other tech companies (stock options are expensive and basically worthless) - The CTO is very out of touch with technology and is just a talker. He's more fitting to be the CEO than Owen is, but has no tech vision. - Product and tech upper management in general is clueless, toxic, political, and out of touch. If you pay close attention, their words are empty all talk without direction and vision - They pivoted couple times already and are not any closer to dominating competition or IPO'ing

Reactie van Included Health

We take your feedback seriously and will share this with leadership, as your experience doesn't represent who we want to be. For compensation - we do conduct market analyses to make sure our compensation is competitive. We're also actively working through the tech debt accrued from merging two companies and feel confident that our roadmap positions us to execute on our value of "We Lead the Way."

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5,0

3 jun 2026

Member resolution specialist

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Flexible schedule and lots of benefits.

Minpunten

I don't have any cons.

Reactie van Included Health

We’re so glad you’re enjoying the flexibility and great benefits, and we’re grateful to have you on the Included Health team!

1,0

6 mei 2026

Member care advocate

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

A positive aspect of the company is the opportunity to gain valuable experience in a fast-paced healthcare environment. The role helps build strong communication, multitasking, problem-solving, and customer service skills. There is also meaningful work involved in helping patients and clients navigate important healthcare needs. Many employees are committed to doing their best and providing quality support, even in a challenging environment.

Minpunten

Expectations are unrealistic, and performance is heavily micromanaged by leadership through constant metric tracking. Employees are expected to keep up with frequent changes while prioritizing contract clients and patient satisfaction, often at the expense of employee well-being. Very stressful and overwhelming experience! There is little work-life balance they will add you to Evening and weekend shifts even if you were hired mon-fri. Overall, employees feel undervalued, overworked, and unsupported. TERRIBLE EMPLOYER

Reactie van Included Health

1mo

Thank you for sharing your feedback and for highlighting the meaningful work and care your team brings to members. We’re sorry to hear this has been your experience. We’re committed to fostering a supportive environment and as a current team member, your Talent Partner is also always available to provide direct support.

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