Overall good place to work - werkgeversreview Senior Records Specialist bij Included Health

4,0
17 nov 2023
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

- Flexibility with my schedule - Autonomy in my roll - Generous PTO - Good Medical Benefits - Use of Included Health Services

Minpunten

- Inequality / unfairness with promotions. - Lack of communication between departments. - Lack of lower level positions departments for current employees to find a good fit. - They keep taking away benefits I personally need and want and adding benefits I personally do not need.

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Reactie van Included Health
2y
Thanks for taking the time to share your feedback. A focus area for the Care team this year is career mobility, establishing ways to further support growth and development internally. Sharing this feedback with your Manager or Talent Partner will enable them to best support you in navigating your individual path.

Ontdek andere reviews over Included Health

5,0
3 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Flexible schedule and lots of benefits.

Minpunten

I don't have any cons.

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Reactie van Included Health
2w
We’re so glad you’re enjoying the flexibility and great benefits, and we’re grateful to have you on the Included Health team!
1,0
6 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

A positive aspect of the company is the opportunity to gain valuable experience in a fast-paced healthcare environment. The role helps build strong communication, multitasking, problem-solving, and customer service skills. There is also meaningful work involved in helping patients and clients navigate important healthcare needs. Many employees are committed to doing their best and providing quality support, even in a challenging environment.

Minpunten

Expectations are unrealistic, and performance is heavily micromanaged by leadership through constant metric tracking. Employees are expected to keep up with frequent changes while prioritizing contract clients and patient satisfaction, often at the expense of employee well-being. Very stressful and overwhelming experience! There is little work-life balance they will add you to Evening and weekend shifts even if you were hired mon-fri. Overall, employees feel undervalued, overworked, and unsupported. TERRIBLE EMPLOYER

2
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Reactie van Included Health
1mo
Thank you for sharing your feedback and for highlighting the meaningful work and care your team brings to members. We’re sorry to hear this has been your experience. We’re committed to fostering a supportive environment and as a current team member, your Talent Partner is also always available to provide direct support.
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