Included Health

Reviews voor Included Health

Good but foulty - werkgeversreview Member Specialist Representative bij Included Health

3,0

23 jan 2025

Member specialist representative

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Good benefits Good pay Remote

Minpunten

No understanding of ones situation at home Leadership changes and everything changes all over the sudden

Reactie van Included Health

Thanks for all you contributed as part of the team, and for sharing this feedback. It's great to hear you enjoyed the flexibility of remote work, and the strength of our compensation and benefits packages. We're sorry that you did not feel supported in navigating work-life balance though, as we know that's a key part of what makes for a positive employee experience. This isn't the experience we want for anyone on the team, and will escalate this to leadership. Wishing you all the best!

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5,0

3 jun 2026

Member resolution specialist

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Flexible schedule and lots of benefits.

Minpunten

I don't have any cons.

Reactie van Included Health

We’re so glad you’re enjoying the flexibility and great benefits, and we’re grateful to have you on the Included Health team!

1,0

6 mei 2026

Member care advocate

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

A positive aspect of the company is the opportunity to gain valuable experience in a fast-paced healthcare environment. The role helps build strong communication, multitasking, problem-solving, and customer service skills. There is also meaningful work involved in helping patients and clients navigate important healthcare needs. Many employees are committed to doing their best and providing quality support, even in a challenging environment.

Minpunten

Expectations are unrealistic, and performance is heavily micromanaged by leadership through constant metric tracking. Employees are expected to keep up with frequent changes while prioritizing contract clients and patient satisfaction, often at the expense of employee well-being. Very stressful and overwhelming experience! There is little work-life balance they will add you to Evening and weekend shifts even if you were hired mon-fri. Overall, employees feel undervalued, overworked, and unsupported. TERRIBLE EMPLOYER

Reactie van Included Health

1mo

Thank you for sharing your feedback and for highlighting the meaningful work and care your team brings to members. We’re sorry to hear this has been your experience. We’re committed to fostering a supportive environment and as a current team member, your Talent Partner is also always available to provide direct support.

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