1,0
2 okt 2018
Voormalige werknemer, meer dan 10 jaar
San Antonio, TX
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht
Pluspunten
Besides receiving a paycheck, I'd say not much. Before inserso lost the DHAGSC contract for failure to meet SLAs, they did weekly leader boards. Top 2 agents received a gift card of 25 or 20 dollars.
Minpunten
Inserso will low ball you on salary. Even when attempting to negotiate salary after a promotion, their VP refused to meet my previous salary. Leads and Assistant Leads will micromanage employees. Don't be a minute late from the start of your shift, break, and lunch because they'll inform you immediately. If stuck on a long call attempting to fix a user's issue, they will log onto your computers to see your screen or walk over to your desk and stand over your shoulder.