Pluspunten
- Customers are generally impressed with refiner 5 the first time they see it - Strong initial adoption from largest finserv institutions (see public press releases) - top tier investors - interesting people from predominately academia backgrounds
Minpunten
- "Everyday is an adventure" because each day is unknown and there is no cohesive vision from leadership - Company is struggling to reconcile with the difference between a great vision and the strategy/execution behind it - no real identity - First time founder/CEO - Product is a swiss army knife - you try to be all things to all people and suddenly you're nothing to anyone - Team members working long hours to meet marquee client demands - Palantir-like consulting model behind tech - Precious eng time is spent doing customizations for largest clients rather than furthering product vision - Highly competitive space including big cloud players - trying to differentiate from RPA vs intelligent doc processing vs legacy doc mgmt platforms vs google/microsoft is challenging - Software subscriptions are $$$$$ - Carta like culture with survival of the fittest mentality lead by the Chief Strategy Officer - Main automation use cases (eliminating paper-pushing) are drying up as banks build digital first a la plaid, socure, etc. - Significant employee turnover in last 6 months