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Frustrating - werkgeversreview Field Representative bij Insurance Services Office

2,0
5 sep 2013
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Work from home office, company car, PTO, making my own work schedule, training, 401k

Minpunten

Technology is obsolete times 10, management has not worked in the field in years and has lost touch, work flows are time consuming and inconsistent, trying to be all things to all customers which reduces quality, field management has little real authority and suggestions for improvement go nowhere, pay is low and bonuses have been made nearly impossible to obtain without working unpaid OT, even after 5+ years of impeccable annual reviews I never got more than a 3% performance raise, after my 7th year I finally got a 10% "step" increase, field staff are understaffed and overworked in most areas leading to burn out and a sense of helplessness

Ontdek andere reviews over Insurance Services Office

5,0
28 sep 2022
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

-Independent worm from home w little supervision. -Opportunity for advancement -company car

Minpunten

Travel weekly, occasionally overnight. (Once or twice per month)

3,0
12 jul 2011
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Friendly atmosphere and flexible hours. Solid benefits package. Employees are encouraged develop as insurance professionals and not criticized for taking exams regardless of the outcome. New employees receive excellent training and more often than not good mentors when they first come to ISO.

Minpunten

No one has a clear understanding of how the promotion system works as you may see individuals with a distinct skill set and numerous accomplishments having the same or a lower rank than other people in the same division who are not nearly as talented or accomplished. This leads many veterans to accuse the promotion system of being more influenced by personal relationships and connections than actual performance. There is an initiative to seek out talented individuals to fast track them into management roles but the huge flaws in that logic are that a) there are few management positions available because underperforming managers are hard to eliminate no matter how many workers they may alienate b) not every good worker is suited to be a manager and c) there is no attention paid to what happens when an excellent worker gets promoted and there aren’t qualified analysts to fill their position. The lack of attention and resources directed towards the pool of talented workers who are not in management has led to many individuals burning out and becoming complacent or leaving the company as their voices are either not heard or disregarded as there have been few, if any substantive changes in procedures over the past decade.

4
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