Complete change of a 3 decade GM format with a format unknown to GM security (and even to many Inter-Con supervisors/management). In other words, Inter-Con changed the rules of the game and failed to notify the players of the new rules (and even many of the people who are in charge of running the game).
Also, there is a complete reliance on smart phones. Without a smart phone, you only get hired by being forced through the system (my personal experience).