Pluspunten
A role with Interface is suitable for somebody commercially minded who doesn't mind driving hours each day, their clinical judgement being questioned everyday and their work ethic not trusted.
Minpunten
Micro management; everything you do is time stamped, audited and watched. For example, the time you log in and out of the system is recorded, the time you spent on each patient recorded, the clinical decision you have made for each patient judged and recorded. You are scored on these and this forms part of a league table. Targets; you have KPIs for everything you do. The number of patients you call a day, the number of patients that answer the phone, how many patients inhalers you changed that day and are encouraged to make changes to patients medications just for the sake of it, to trick the pharmaceutical client (who is paying for the review) that their money is being put to 'good use'. Sales; You are constantly badgered to sell the companies service where they help correct the QOF register at a GP practice. You are also constantly bombarded with pressure to get GPS to sign up to clinical reviews and fill your own diary. All this on top of your day job, so add 2 hours onto your 8 hour shift plus travel time. I am a hard worker and in the 20 months I worked for Interface I proved myself time and time again. Only to be treated like dirt in the last few weeks. I was the top performer in my region and the 3rd highest achiever in the company for bringing in revenue. The thanks I got was that they refused to pay me the commission I worked hard to achieve, despite working the whole quarter! Dishonesty is a common theme in Interface. A role with Interface is not worthy of the 5 years you studied hard to get your license. But it is suitable for someone commercially minded with no back bone.