Wasted potential - werkgeversreview Sales bij Iterable

3,0
11 apr 2025
Aanbevelen
Goedkeuring directeur
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Pluspunten

The people! The ICs and direct managers were some of the best, smartest people I've ever worked with. Truly a community of folks that became my best friends. I am so grateful to have worked with these people and honored to have learned from them. I genuinely feel so lucky to have worked at Iterable during its heyday a few years ago - those were some of the best years of my career (when employees were cared for, the product was best-in-class, and we were having success after success).

Minpunten

It makes me sad to write, but there is so much wasted potential at this company. Leadership has/had a loyal employee base full of some of the most incredible people I've had the pleasure of working with - people that propped this company up for far longer than it's deserved. Mismanagement of layoffs, focusing the roadmap on things that shouldn't have been the priority, and falling behind in the market making it harder and harder to win - this led leadership to tighten their grip on the entire company and create a toxic cycle of layoffs, Exec turnover, bringing on questionable new leadership (looking at you CS), cutting resources with PS which has led to horrible customer experiences, and much more. Quotas go up, comp plans get slashed mid-quarter so they don't have to pay you at the EOQ, and the worst part is - leadership pretends like everything is okay. It feels like you're being gaslit about the state of things. Anyways - it's sad, because I think this company had everything it needed to be great, and an incredible army of Iterators who dedicated everything to this vision. But our best people are slowly leaving in pursuit of better places to be. And if you quit, even after giving many years of hard work, success, and millions in revenue to the organization, be prepared for certain folks in C-suite to give you the cold shoulder and treat you like you don't exist, or to tear you down for leaving. That will really leave a sour taste in your mouth of the company.

Ontdek andere reviews over Iterable

5,0
28 jun 2026
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
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Pluspunten

Supportive and collaborative team environment. Friendly coworkers who are willing to help. Good work-life balance and flexible scheduling. Clear new vision aligned with the AI era. Strong investment in AI-driven capabilities and modernization. Leadership is focused on adapting to evolving customer and market needs.

Minpunten

Some processes are still evolving as the company modernizes. Cross-team communication could be more consistent during periods of change. Career paths and internal processes could be more clearly defined. Customers increasingly expect strategic marketing guidance, but the organization is not always structured to support that need; Clearer separation of responsibilities is needed, with dedicated marketing strategy expertise distinct from Customer Success and technical roles focused on execution and alignment

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Reactie van Iterable
2d
Thanks so much for the review and for calling out our supportive, collaborative team environment. I’m thrilled that the new vision and our investment in AI-driven capabilities are hitting the mark for you. We hear you on the need for clearer career paths and consistent cross-team communication as our processes evolve to better support our customers’ strategic marketing needs. I’d welcome the chance to connect to learn more about your specific thoughts on how we can structure our teams to win. -Jim Bartolomea, CPCO
2,0
15 jun 2026
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

There is a tremendous amount of talent at Iterable. The people are smart, they care, they word hard and tirelessly, and they constantly try to find a way to be successful. Often, you even feel joy when with your colleagues because they are truly good humans that believe in the trajectory of the organization.

Minpunten

If the product is not differentiated, then a company-wide strategy should be instituted on how to land business. If profitability is the most important, then there will not be any land grab opportunities. When your entire company is at a awards dinner and your new CEO stands on stage and cusses you out for not being in seat and you are still not hitting OTE targets, why would you want to stay? The culture is floundering. The product is not moving fast enough to compete. The finance team won't allow creative deal structures. And the culture is not worth the pressure and lack of ability to be successful.

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Reactie van Iterable
1w
It’s great to hear you recognize the incredible talent and drive of our employees. We’re committed to a positive culture and always working towards differentiating our product. I appreciate your feedback on these areas. If you're open to it, I'd welcome the chance to connect and learn more about your experience so we can continue moving in the right direction. -Jim Bartolomea, CPCO
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