Too many products to learn, Support disaster - werkgeversreview Technical Support Engineer bij Ivanti

Not many opportunities if you are not in the US Top management has no consideration for their employees and they don't really consider their opinions even if they pretend to ask The new products through acquisitions are not integrated properly leading to some support and pro-services nightmares Lot of bugs remains because development is overwhelmed and customers are unhappy Lack of understanding of the strategy - looks like acquisitions are just there to buy a new customer portfolio to cross-sellings and improve revenues. This is not a software company, this is a pure sales-company which tries to sell anything they can. Even sales reps are confused with all the products offered. Techies are really poorly paid compared to Sales - all the money goes to Sales department essentially