Reservations Agent - werkgeversreview Reservations Agent bij JetBlue

3,0
7 jan 2019
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Flying benefits: Free standby on JetBlue and discounted on other airlines. Great mid-level supervisors. Ability to trade schedules with other agents when operations are normal.

Minpunten

Schedules are terrible including holidays and weekends. When irregular operations you are forced to work overtime. No employee development, no career advancement opportunities or culture. Overwhelming majority of supervisors and management are women, there is a clear bias to hire and promote women (nothing against women, just stating the facts). Management has been in their position for 15+ years, so no new ideas, set on their ways, no diversity of views. No life-balance for front-line reservation employees.

Ontdek andere reviews over JetBlue

5,0
20 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

The benefits for free travel are outstanding along with medical, vacation, retirement, and flexibility.

Minpunten

As an inflight crew-member your day to day work relationship can be tricky as you have a new team for each trip and new passengers for every flight.

3,0
11 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Working at JetBlue has a lot of benefits, especially for people who enjoy a fast-paced environment and interacting with others. One of the biggest advantages is the travel perks. Employees get standby flight benefits, which makes traveling much more affordable and gives people the opportunity to visit places they normally might not have been able to. Another major positive is the work environment and company culture. JetBlue puts a strong focus on teamwork, customer service, and treating employees with respect. Many crewmembers build close relationships with their coworkers because everyone works together during busy operations and challenging situations.

Minpunten

Working at JetBlue also comes with challenges, especially because the airline industry can be very demanding. One of the biggest downsides is the schedule. Many positions require working early mornings, overnight shifts, weekends, holidays, and long hours during delays or bad weather. The schedule can sometimes make it difficult to maintain work-life balance. Another challenge is dealing with stressful situations. Airport operations move very quickly, and employees often have to handle upset customers, flight delays, cancellations, or operational issues while still remaining professional and calm. During peak travel seasons, the pressure can increase significantly.

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